Unspooled Cable
Cable came off the drum, door is hanging crooked, one side dropped. Often happens after a spring breaks or a door comes off-track. We rewind the drum, set tension, re-balance the door.
Garage door cables run under several hundred pounds of load. If yours is frayed, unspooled, or snapped, stop using the door now and call (602) 318-7203. Same-day cable replacement and re-tracking across San Tan Valley, Queen Creek, Gilbert, Chandler and the East Valley. Arizona ROC #364315.
A cable is what's holding the door's weight in check. When it fails, the rest of the system goes with it — fast. Don't wait it out.
Cable came off the drum, door is hanging crooked, one side dropped. Often happens after a spring breaks or a door comes off-track. We rewind the drum, set tension, re-balance the door.
If you can see individual wires fraying or rust spots on the cable, it's near the end. A frayed cable is an unpredictable cable — it might last another month or fail tomorrow. Replace before it lets go.
Door dropped on one side or won't open at all. Cable's broken outright. We replace both cables (same age, same wear), check the springs, drums, and rollers, and put the door back in safe operation.
Backed into the door? Door fell off the rail? Don't try to muscle it back. We re-track, inspect for hidden damage to the rollers and panels, and re-tension before clearing it for use.
If the drum itself is cracked, worn, or damaged from a prior cable failure, the new cable won't last on it. We replace drums and re-set the tension count when needed — usually right alongside the cable swap.
Before we leave, we run the door through a full balance test, safety reverse, and visual inspection of springs, rollers, and tracks. If something else is on borrowed time, you'll know before we go.
Call (602) 318-7203. Door hanging crooked? Cable visibly off the drum? Frayed strands? Stop using the door and tell us what you see. We confirm the diagnosis on the phone.
Single cable, both cables, drum replacement, off-track re-set — you'll know the number before the truck moves. No "we'll quote it on-site" runaround.
Same-day in most cases. Both cables swapped (we default to both), drum checked, springs and rollers inspected, balance test, safety reverse. Door's safe to use again before we leave.
Stop using it. A loaded cable that lets go is a falling-door risk. Most cable calls placed before noon get same-day service.
San Tan Valley is home base. We service the whole East Valley and parts of Pinal County from there.
Cables fail for three main reasons: age and rust eating away at the strands, a broken spring suddenly dumping the door's full weight on the cable, or the door coming off-track and unspooling the cable from the drum. Arizona dust and the occasional moisture cycle accelerate the wear over years.
No. Stop using the door immediately. Cables are under several hundred pounds of load, and a frayed or unspooled cable can fail without warning — usually with the door part-way up. That's a falling-door risk for anyone or anything underneath. Call (602) 318-7203 and we'll get it safely back in service.
Most cable jobs land between $199 and $349 depending on whether it's a single cable, both cables, plus drum replacement or full re-tracking after an off-track event. You'll get the exact number on the phone before any truck rolls.
Yes — same logic as springs. Both cables are the same age, same wear, same exposure. Replacing the second one while we're already on the job is much cheaper than a second service call in a few months when it fails too. We default to replacing both and price it that way up front.
Most of the time, yes. Cable stock and drums ride on the truck. Same-day service is the default for cable calls placed before noon, and often available later in the day depending on routing. Call (602) 318-7203.